FAQ
Questions taxi operators ask us.
Platform and features
What can Meine Taxis do?
Live map with the state of every car, trips with passenger and taximeter, fare evasion review list, driver identification and scorecard, alerts, deadlines, traffic tickets, insurance, telephony with orders. Every feature has its own page with its limits.
Who is it built for?
For taxi, private hire, Uber and Bolt fleets with three to a hundred cars, first in Austria. Created in a Salzburg taxi company.
How does it detect fare evasion?
From doors, seat belts, suspension and taximeter the system knows whether a passenger was on board and whether the meter was running. Platform trips are matched. What remains is on the review list in the morning. No camera.
Is there an app for drivers?
Yes. The driver sees their own day, takes calls and orders. The company uses the company app or the web app in the browser.
Which platforms are matched?
Uber and Bolt trips are imported from the fleet export; Bolt additionally live via the fleet API. FreeNow will follow.
Hardware and installation
Which hardware do I need?
One Teltonika device per car, permanently installed with its own battery. One key fob per driver. The seat sensor is optional, where the car does not provide rear seat signals.
How does the installation work?
Fixed under the dashboard, with an adapter to the vehicle bus and a connection to the taximeter or roof sign. Under an hour per car.
What happens when I change a vehicle?
The device is removed and fitted into the new car. The old car's history is kept.
Can I use my own devices?
By arrangement, if they work with our server and are permanently installed.
Data protection
Where is the data stored?
In Google Cloud regions in Europe; the receiving server runs on a machine in the EU.
Does the driver see everything?
The driver sees their own day. The company sees its cars and drivers. For private trips there is private mode.
Is there a camera?
No. No camera, no microphone in the car. The device reads vehicle states.
How long is data kept?
Trips are kept as long as the contract runs. Traffic ticket records seven years, their evidence data three years, then automatic deletion.
Getting started and costs
What does it cost?
Hardware per car once, a monthly fee per car with a data tier. The amount depends on your fleet and is in the quote.
Is there a minimum contract?
That is stated in the quote. Ask us: an answer within two working days, or call right away.
How fast does it start?
After installation the car is on the map immediately. The first daily report comes after the first night.
What happens on cancellation?
On request you get your data. Everything else is governed by the contract.
Let us show you on your own cars.
Half an hour, no obligation. You see the app with real data and get a quote for your fleet.